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A Little Help, Techies?


Chols

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So I've had this weird problem with my laptop since I bought it. It seems that every time the cooling fan turns on, my computer freezes for a second. Now I expect computers to freeze occasionally when loading something heavy, but when it happens on this machine, it causes audio to glitch and play slowly until it unfreezes. It's extremely brief, but annoying nonetheless.

 

Problem is, I can't figure out the cause. It could be the sound card, the switchable graphics and either of the two GPU's cards (Intel HD Graphics 3000 and AMD Radeon HD 7650m), external interference, I dunno what. I do not believe I have installed any driver updates since purchase. Model name is Acer Aspire 7750G, if that helps any.

 

Any ideas on how I could solve this?

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It might be a weird bug with power distribution to your hardware...

 

Try going to Control Panel > Power Options and set your power plan to High Performance. That might just fix it.

 

~ (A VTOAHMKEARH)

 

wolfpaw_icon.png I really love the way you do your signature. Just saying~

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I had the same freeze/audio glitch, but I could never figure out what caused it.

 

I sent my laptop in for repairs for different reasons, but that (among other things), didn't happen after I got it back.

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I have a lot of different power options on this computer. Both Intel and AMD give me their own options for that. ._.

 

Could it be possible that having those two graphics processors switching with slightly different power settings cause the issue?

 

I'll try your method first to see if it makes a difference.

 

@Kothra I assume you have to put up with switchable graphics too, yeah? I am almost certain they're the cause.

 

Interesting. It was set to a "balanced" option. This sounds like it would cause an alternating power flow, which is a likely cause.

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Did you try taking the cartridge out and blowing into it?

 

Is it plugged in?

 

Have you tried turning it off and then turning it back on again?

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I would be very surprised if your computer's graphics cards were actually constantly switching; that's about as ineffective as you can get.

 

But yes, try "high performance" in the Windows power settings. I had a similar issue with Mass Effect 3, and it was resolved through that.

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Every time I load a new program, AMD's application prompts me to set the program to either "power saving" (no dedicated card) or "high performance" (dedicated card). So it turns on and off depending upon what I run.

 

Using high performance in power saving has helped significantly so far, but the problem still exists. Just not quite as heavily as before.

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