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The Aurora's Edge



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Ekimu

Posted by ~Shockwave~ , Aug 24 2015 · 96 views

The mask maker is a neat little figure, and probably my favorite of the 3 protectors I have.

I'll admit, I'm not terribly impressed with skull basher.(is that the right name?) He's not bad, but he exists and that's about it. And he has a kinda cool mask. But I mostly grabbed the set for Ekimu and the mask of creation, which did not disappoint.


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Bus Strike

Posted by ~Shockwave~ , Aug 07 2015 · 116 views

Uuuuuuuugggghhhh.

There are currently 5 bus routes running in my city.

There are usually like 30. Probably more. I could count them if I wanted to. But now 5 of them are running, on a Sunday schedule, by people they had to pull from a differant city. And there is no schedule for sundays until whenever there is again, which predictions say could be a month from now.

This is going to be fun.

It's a good thing nobody uses the bus.

That last part was sarcasm, if you didn't catch on.


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DARK PIT

Posted by ~Shockwave~ , Jul 31 2015 · 106 views

I went to best buy with a freind and managed to get a hold of the Dark Pit Amiibo.

Now I'm just looking for 3

Zero Suit Samus
Pit
Lucina

This still rather ridiculous.


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Wind Waker: CLEAR!

Posted by ~Shockwave~ , Jul 19 2015 · 96 views

I finally got around to beating Wind Waker on the Wii U.

That last battle was probably my favorite of the series. Or at least of the ones I've beaten. Still my favorite Link.

I also got around to completing Metroid: Fusion about a week ago. The SA-X still terrifies me more then it has any right to. That only took me... Ten years at least. I can't remember when I first got it.


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Working at a Call Center: Disconnects

Posted by ~Shockwave~ , Jul 04 2015 · 114 views

Ugh I don't think I can take this much longer. Here's a little explanation on how a mobile phone number disconnect goes for those of you have not had the unfortunate opportunity to work at a call center for a phone carrier before.

So, to begin with, a customer can't disconnect their phone number on their own, it's one of the few things they need to call us for. We are told to keep our disconnects below 1%, meaning one percent of our calls are supposed to involve a single disconnect. So we have to do the exact opposite of what the customer wants and try our best not to disconnect said line(s). No matter what reason they have to disconnect, anything from not using it, to wanting to save money, to even death and terminal illness. Yeah. It's not something we can actively offer to help the customer, and if they are considering it as an option, we have to actively fight it even if a disconnect is in the customers best interest.

My supervisor once used an analogy that went like this: Imagine you had a pie shop, now imagine you had a customer that brought back a half eaten pie and wanted to return it, shouldn't you be offended? I neglected to point out that that's a completely different situation, as you don't pay o monthly fee on a pie, and it's not a string of 10 random digits that some people aren't aware they even have, let alone where tricked into getting. But whatever. it bugs me but that's not the issue.

No, the issue is that we have to make save attempts for people that are calling in for a line that isn't in use because the user has passed away, or isn't going to need to be used because the caller has cancer and has six months to live.

I have taken both those calls. The second one in particular still makes me feel terrible.

The guy wanted to disconnect his tablet line, and I would have been happy to just disconnect the line and be done with it. But no. I had to make save attempts. (after calling my supervisor over)

I explain the situation and he informs me that I still have to try to save the line. Namely by seeing if he wants to suspend it to see if he's really sure he wants to save the line. Again, given the situation, he's probably sure.

When I say I don't really care to do that, my supervisor (and I might be misremembering this) that even if it saves him money, does it really matter if he's going to die of cancer anyway?

So I do it. I offer to suspend the line for him to see if he's sure. He reacts much as you could expect. I inform my supervisor of that and he says I could have worded it better. But authorizes the disconnect and remarks the account. Thankfully after I tell the customer on the phone I did it he was much less angry.

That was a little while ago but it's just been bugging me lately, and I haven't talked about it with many people. Probably because I partially blame myself because I could have said no and just disconnected the line, what is my supervisor going to do? Fire me?

I really need to find a different job...


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LoZ Wind Waker

Posted by ~Shockwave~ , Jun 20 2015 · 36 views

WW Link is the best Link.

This is not up for debate.


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E3

Posted by ~Shockwave~ , Jun 14 2015 · 18 views

Platinum is making a Transformers game.

I repeat. Platinum games ala Metal Gear Rising and Wonderful 101 is making a Transformers game.

That's it, everyone else can go home.

Then again, it's published by Activision. And Korra, while not bad, could have clearly used more polish.though I'm guessing that's because Nick killed the Tv show.

Whatever. I'm still excited.


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Steam Summer Sale

Posted by ~Shockwave~ , Jun 12 2015 · 23 views

Ah yes. That wonderful time of year where setting my wallet on fire is more fiscally responsible then going on my computer.

While we're on the subject, Both Bastion and Transistor are currently on sale.

And Bastion is like... REALLY good. So yeah. Just a suggestion.


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Another Job Post

Posted by ~Shockwave~ , Jun 06 2015 · 31 views

I honestly can't say I hate my job. Maybe I haven't had the time to form that sort of opinion of it, maybe it takes too much effort, I don't know.

But I honestly can't say how well I'm doing. I go from getting two 10/10's and not having to worry to getting one 4/4 and being told if it keeps up I might not have a job much longer.

They had me sign a counselling tracker for "assurance of help" statements. At the time I was told it was nothing to worry about and I'm doing fine. Then I'm told I'm not and if it doesn't improve I should look for another job. (well, not that bluntly.)

Though. Let's be realistic. Expecting a 9.4 on survey scores is a little... Well... If somebody told you you did have to pay that extra $400 on your bill that you thought was completely not your fault, what would you rate them? Probably not a ten.

Example: I was having a training with my coach, she had listened to a call and set, while it went pretty well, I was a bit quiet and not terribly warm. And that that's something I could improve on but I was doing better.

Ok, I can accept that. I can be rather quiet at times. I'm not really an outgoing person anyways, I don't have an issue acknowledging that. But I left that meeting feeling like I was doing better, I just needed to keep working. I can do that.

The very next meeting she informed me that she listened to the call and that I didn't do well and reminded me that if I didn't improve that I was already on a counselling tracker.

Those where a week apart. and every time I leave a meeting like that I feel stressed and rather uneasy. Maybe a little sick to my stomach. You know, that feeling of absolute failure? Yeah, that one. And I know for a fact that won't improve my performance.

So yeah. fun stuff.


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Lucina Amiibo

Posted by ~Shockwave~ , May 30 2015 · 79 views

My friend alerted me that it was being out up on Amazon and I had it in my cart and I thought that was enough. But it apperantly was not, if I had known that I would have had one...

Oh well, maybe I can hope for a restock...






Profile


Posted Image ~Shockwave~

 

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Premier Outstanding BZP

Citizens

Submerged!

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~1,022 posts

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Video game info and stuff

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3DS Friend Code: 1693-0634-1082 Name: Joey
I also have Mario Kart 7, Animal crossing: New Leaf, Kid Icarus: Uprising and Pokemon Y.
PM me to add me on any of these.

Animal crossing dream address: 5900-2494-6980

Steam name: Logicalcyclops
Xbox Live Name: Unyieldinglogic
NNID: Logical-cyclops

AirMech: Shockwave13
Click here to register on carbon games and give me credit for it as well as getting 1,000 credits to start off with.

Bungie.net:
Display name: Shockwave
Username: Logicalcyclops
BZP Group: Send me a PM containing your Bungie Username and I'll send you an invite.

September 2015

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About Me

I am a total nerd. I love Transformers, Bionicle, logic, robots, lego, logic, dice, Pokemon and most importantly, logic.

Blog info

In this blog you are likely to see story snippets, quotes, TF ramblings, and anything else I feel like posting.

The quote board

Under construction for now.

About me

Username: ~Shockwave~
Age: 19
Home State: Arizona
Method of transportation: Bus, Bike.
Desired career field: Culinary Arts
Hair color: Brown
Favorite colors: Purple, Gold, Yellow, Gunmetal.
Favorite Superhero: Iron Man
Favorite Video Game Charecters: Samus, Pit, Magnus, Glitch
Favorite book series: Pendragon
Favorite Game series: Metroid
Weapon of Choice in the event of total societal collapse: Bow and arrow.
Preferred console: 360, at least until get a better computer.