Entry posted by Voltex
707 views
I started working in a call center on October 20th (well, training, at least. I started on the floor two weeks later). I appear to be at least half-decent at the job - I'm an inbound CSR for things like home heating, cooling, sometimes plumbing + drains, sometimes water heaters, sometimes other things. Most of my newbie teammates get spoken to about their lack of sales or quality on a daily basis (or still don't know what they're doing) while I, in contrast, have been told once or twice that I am "doing alright".
I am okay with this. I'm averaging one sale a day and that seems to keep people off my back.
BUT.
I have been dealing with more stupid people these past few weeks than ever before in my life, and I have noticed it leaking (well, more like flooding) into my interactions everywhere else. While at home it is easy to avoid (I can just go into my room, after all) and it's easy to bottle it in at the YMCA (since I'm only there for 1-2 hours at a time anyway), I have noticed that's having an effect on me with regards to BZP - so if I've seemed overly harsh or whatever, I do apologize. They say that the first step to fixing a problem is to admit that you have one? So I will be doing my best to solve this.
This plays into the whole "I have too much on my plate" right now; I started this job, did NaNo, hosted Mafia XVIII, posted Book 2, started planning + writing Extermination, hosted Mafia XIX, hosted Bionifight, organized a variety of projects with different members, and started planning for future IRL stuff too (which would take too long to get into with this entry). So I'm doing my best to scale back, and hopefully that will help. In the meantime, I shall try to not let this newly negative-ized attitude of mine continue (or at least not let it continue affecting interactions here).
In other news, my boss at the YMCA might be looking for a "team lead" person for the days/nights that she's not in to sort of take on her role; I'm really hoping that I can claim that position, because it might give me enough hours to warrant leaving the call center. Plus, I've always enjoyed (and subsequently done better with) positions of responsibility like that. 
Anyway that's my whole "insight into life" post for tonight. Looking back, I realize that I said I was going to start doing posts like this on a weekly/monthly basis but kind of stopped. Oh well.
-
6
2 Comments
Recommended Comments