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Calling anyone who's ever upgraded their memory


D-D-D-Ddude

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I'm having an issue with my computer that I need to solve fairly quickly.

 

I was looking into upgrading my RAM, so I opened up my computer and pulled one of the, uh, RAM pieces out. I took a picture of the unit specs and put it back in. It wasn't clicking into place like it was supposed to, so I fiddled with the latches a bit. That didn't help, so I pulled the other one out and had the same issue.

 

Eventually I sorta pushed them into place so that they seemed like they clicked. I put everything back into place, plugged the computer in, and turned it on. It ran for a second then died. It kept trying to activate but couldn't.

 

Assuming I just hadn't secured them correctly, I opened it up again, and re-connected them both. I realized I hadn't secured them all the way, so I assumed that was it. I turned the computer on, and same problem. The light turns on for a second, then turns yellow and dies. The fans begin to run but die as well. (I cleaned some dust off of them with tissues, but I doubt that'd affect anything).

 

So now I'm trying not to panic. Does anybody have experience with this sort of thing? I did touch the bottom of the RAM pieces before I was aware I shouldn't do that, but I think it was only one of the two. I definitely didn't release any static, I was very careful to remain grounded.

 

I have an HP Pavilion p7-1070t. HP's support website specifically gives instructions for fixing this specific problem, but most of their instructions apply to installing NEW RAM, not poking around to get an idea of how an upgrade would go in. The one thing they suggested that I haven't tried is to blow compressed air into the socket, but I don't have access to that and I'm trying to keep my parents from knowing about this as long as possible. They wouldn't know how to fix it and they'd just panic because they have no idea how computers operate.

 

So anyway, HALPZ. D:

 

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Hmm. Are they all pointing the same way as the others in there(Assuming you didn't take all of the original RAM chips out)? Did you push on it all the way? It'll make an audible click, if you push it, try not to worry about breaking it, or you'll get nowhere, I had that clicking problem myself. =P Of course, I knew how RAM went in then, it was just a case of I always hold back my strength.(And... I'm not that strong to begin with. xD)

 

Though... I'm not entirely certain what happened with the lights. 0_o Can you get pics?

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Hmm. Are they all pointing the same way as the others in there(Assuming you didn't take all of the original RAM chips out)? Did you push on it all the way? It'll make an audible click, if you push it, try not to worry about breaking it, or you'll get nowhere, I had that clicking problem myself. =P Of course, I knew how RAM went in then, it was just a case of I always hold back my strength.(And... I'm not that strong to begin with. xD)

 

Though... I'm not entirely certain what happened with the lights. 0_o Can you get pics?

There's just two 2GB chips. I may have mixed up the two, but they're identical and I've tried starting it with every possible configuration of the two, including with only one in.

 

And yeah, I pushed. I push in the center so both of the chips clicked up. Also, the chips only face one way :P

 

Basically, my computer has the generic power symbol on its power button. On is blue, sleep is yellow. I press it, and it turns blue for a second, then yellow, then blue, and it dies. It keeps trying to start until I pull the power plug.

 

@Humva yeah, that was the first thing I unplugged. The computer was fully turned off when I did it, so I doubt it's a power issue.

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