Except in the span of me starting to write that front page article and posting it, shop.lego.com decided to just crash.
It happened in the middle of verifying my order too! So I don't know if I'm getting the Exo-Suit or not.
It seems that the hype for the new sets (likely the rumored-quite-a-bit-to-be-a-limited-release Exo-Suit) may have crashed the site? They posted an unusual error report on the shopping cart page, saying that we can't use express shipping or VIP points and that they'll add all the perks (free shipping, free polybag) later if they qualify. Also that it could take 24 hours to process your order, oh, and by the way, availability might not be up to date, so that limited production set that we totally say is available is actually sold out... sorry sukkah!
I see this for potential to reeeeeeally screw up orders. "Oh, sorry, we forgot the free polybag?" "What's that, we charged you for shipping when you qualified to get it for no cost?" "Instead of LEGO sets, your package contained a bobcat? Odd." I've had good experience with Lego customer service a few times in the past, so I'm sure they could eventually help work it out... but yeah I still could see this going badly.
Or worst of all, my order might not have gone through at all, and by the time I realize that the Exo-Suit will have sold out.
I don't want to risk dropping more cash to redo the purchase on the off chance that it did fail... especially when they mentioned that there will be a delayed response. But if it goes over 24 hours, I might redo my purchase.
(My purchase, to note, was a Exo-Suit, 2x Research Institutions [an extra for a potential gift maybe?], Breeze Flea Machine, discounted Dragon Bolt, and Aquaman parts pack that also contains Batman.)
But, all in all, not the smoothest release of new sets from Lego, not by a long shot.