Last year when we resubscribed the lady who resubscribed us, started us at October! I lost one Magazine and one set! I'm still furious over this cause Customer Service at Lego has gone downhill. They don't know whats going on. Then apparently today, the person resubscribing us doesn't know what is going on and HANGS UP! We had to call them again, and talk to a manager. Plus, I won't even be able to get the magazine that I missed now, the September/October issue.
This truly is a sad day in Lego History... I used to think they had some of the best customer service EVER. Not anymore though.
Also, please excuse my anger, I bet anyone would feel how I do after this.