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Dear LEGO,

Posted by Daiker , Aug 29 2012 · 273 views

Love the new "bags" the HF sets come in now. KUTGW!

an cool dude

Aug 29 2012 10:19 PM

>bend them back
>disaster averted

Roxy Lalonde

Aug 30 2012 08:05 AM

bending them back isnt all that reliable though, i think my thornraxxs wings are still kinda crooked despite me trying to bend them back ><

Black Six

Aug 30 2012 08:22 AM

I've contacted LEGO with this feedback. Thanks for pointing it out!

Can't guarantee anything will happen, obviously, but at least they know.

an cool dude

Aug 30 2012 11:43 AM

bending them back isnt all that reliable though, i think my thornraxxs wings are still kinda crooked despite me trying to bend them back ><

mm, yeah, should have figured that. mine were bent, too, but not this badly. =/

Daiker

Aug 30 2012 12:02 PM

>bend them back
>disaster averted

I did this, but overnight it just went back :<

I've contacted LEGO with this feedback. Thanks for pointing it out!

Can't guarantee anything will happen, obviously, but at least they know.

Oh wow, thanks!

(Ironically I bought this at a LEGO Store

Black Six

Aug 30 2012 03:08 PM

From Kevin Hinkle:

Thanks for sharing the link and picture. I will make sure to pass it along to the quality team. I would also highly recommend the BZPower member to reach out to consumer services to report the issue. It helps us to address these issues if they get logged properly and in one location for reference, they will also be able to supply replacements elements fee of charge. Let me know if you have any other questions or concerns.

LEGO Consumer Services: 1-800-835-4386 or http://service.lego.com/

Xaeraz

Aug 30 2012 03:19 PM

I do hope that 'fee' was a typo there. Hate for Daiks to have to pay more for replacements.

Daiker

Aug 30 2012 03:28 PM

From Kevin Hinkle:
Quote

Thanks for sharing the link and picture. I will make sure to pass it along to the quality team. I would also highly recommend the BZPower member to reach out to consumer services to report the issue. It helps us to address these issues if they get logged properly and in one location for reference, they will also be able to supply replacements elements fee of charge. Let me know if you have any other questions or concerns.

LEGO Consumer Services: 1-800-835-4386 or http://service.lego.com/

Thanks a bunch! I just now submitted the complaint.