Like many of BZPower's readers and members, seven year-old Luka Apps is a huge Ninjago fan. Against his dad's advice, he brought his favorite minifigures to the store with him, where one was inevitably lost. In a last-ditch effort, he wrote to LEGO describing his plight, upon which the helpful (and creative) rep secured permission from Sensei Wu to send Luka a (unique) replacement figure. There's one fan LEGO will be holding on to for a while. Click here for the whole heartwarming story.
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LEGO Reminds Us Why We Love Them
Started by
Hapori Tohu
, Jan 11 2013 08:59 PM
22 replies to this topic
#2
Cyrix
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Exo-Armored Toa
Posted Jan 11 2013 - 10:19 PM
Reading this story made me smile. Just goes to show how much Lego cares for its fans (and how creative their staff can be).
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#3
~Shockwave~
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Encountering Protodermis
Posted Jan 11 2013 - 10:27 PM
I've heard of them doing stuff like this before. I must say, I prefer them over hasbro for stuff like this.
I am Shockwave. your logic is invalid.
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#4
Manterax Prime
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Aquatic Guardian
Posted Jan 11 2013 - 10:37 PM
Am I the only on going "huh?"
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#5
ReckoningReckoner
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Tahnok-Kal Attacks!
Posted Jan 11 2013 - 11:04 PM
I think the editor at the end of the article summed it up quite nicely.
"And that, ladies and gentlemen, is how companies score lifelong customers"
what
#6
toa electro
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Toa
Posted Jan 11 2013 - 11:42 PM
what did they mean about the jay that takes the three ninjas into one!
#7
Wind Elemental
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Emerging Fluidic Master
Posted Jan 11 2013 - 11:48 PM
Aww... how cute. I like how Lego cares so much about it's fans. It's just... really awesome and kind. Also, the letter written by Richard is pretty neat.
Credits go to Strack for the awesome sprite.
I'm an Emerging Fluidic Master (again). Time to start working on my Waterbending.
I'm still a ninja although I think I'm losing my skills as one.
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#8
Manterax Prime
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Aquatic Guardian
Posted Jan 11 2013 - 11:48 PM
what did they mean about the jay that takes the three ninjas into one!
Guess that means I'm not the only one confused by this.
Tired of broken BIONICLE sets? Support the Remolded Sockets Service Pack project by Kon1 on CUUSOO http://lego.cuusoo.c...deas/view/17500
Want more female characters to stand with you BIONICLE or HF collection? Support Bunyip's Constraction Line for Girls project on CUUSOO http://lego.cuusoo.com/ideas/view/6801
#9
T.B.O.C
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Flying Force!
Posted Jan 11 2013 - 11:51 PM
That's really great of Lego. I really love hearing these stories.
Hey look, a Brickshelf Happened: My Brickshelf, please don't copy!
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"A melancholy town where we never smile"
#10
Toa Xemnas of Crystal
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Lehvak-Kal Attacks!
Posted Jan 11 2013 - 11:55 PM
I've seen this before. Darn, should've reported it as news. 
I really love this story- it just shows how awesome Lego is and how they're not like a crazy company who doesn't care about their customers or anything.
"I need your advice- I feel really jealous that she got to turn into a Toa and not me... and then that guy comes in and woos her! What should I do to overcome my jealousy?
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#11
Toa Smoke Monster
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Nuhvok-Kal Collapsed
Posted Jan 12 2013 - 12:01 AM
And this is why Lego is one of the greatest companies around. 
#12
Damaracx 7.0
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Fluidic Master Nuva
Posted Jan 12 2013 - 01:23 AM
That story was just...* sniffles* beautiful. It shows how the Lego company cares for their fans. It really put a smile on my face.
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#13
Devorath
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Toa
Posted Jan 12 2013 - 02:35 AM
Replacing lost ninjas, there's an App for that!
#14
Tommy_
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Tohunga
Posted Jan 12 2013 - 04:01 AM
Faith in humanity..
Awesome story, thanks for posting
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#15
Kakaru
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Senior Fish
Posted Jan 12 2013 - 04:46 AM
I don't know what that link is going to, but my college's network filter is vehemently opposing it. I guess I'll have to be satisfied with the summary in this news article. :v
She's out of the light, she doesn't remember
She said I wanna go home
She said I wanna go home
Face turns white like a sky in December
She said I wanna go home
#16
Obsessionist
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Submerged!
Posted Jan 12 2013 - 09:10 AM
I'm surprised they did this- after all, they can hardly afford to send everyone who loses a part a new Lego set. But I am glad they did it this time. I'm not sure what makes the minifig so special? Is there a picture of it?
#17
ReckoningReckoner
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Tahnok-Kal Attacks!
Posted Jan 12 2013 - 09:39 AM
what did they mean about the jay that takes the three ninjas into one!
Guess that means I'm not the only one confused by this.
I assume it's one of those minifigures which have three different faces on one head.
I don't know what that link is going to, but my college's network filter is vehemently opposing it. I guess I'll have to be satisfied with the summary in this news article. :v
It's on a Yahoo website.
what
#18
Ultimate StarsSaberBee 823
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Toa
Posted Jan 12 2013 - 10:05 AM
This story is awesome, I also have this set, and had I lost my Jay ZX figure I probably would've just had to cut my loses and maybe buy a cheaper set that came with the firgure. However, Lego needs to keep their focus on the younger children, and this shows how they are. Keep it up Lego!
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#19
The Renegade Emperor
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Battling Makuta!
Posted Jan 12 2013 - 11:07 AM
This is just beatiful. If one needed more proofs to officially nominate LEGO as one of the best companies ever, well, there he goes. LEGO, we love you as much as you love us!
#20
Nightvol: Lord of the Horde
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Exo-Armored Toa
Posted Jan 12 2013 - 02:17 PM
I interpreted "combines three into one" to mean that it took the head from one version of the minifig, the body from another and perhaps the gear/accessories of a third.
#21
toa electro
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Toa
Posted Jan 12 2013 - 09:34 PM
I interpreted "combines three into one" to mean that it took the head from one version of the minifig, the body from another and perhaps the gear/accessories of a third.
Hahahahqahah wow all that mysttery and suspence i was put through for a mismatched JAY XD if that is the case tho.
very good interpretation my freind
but i still feel the need to stalk that kid to his house and ninja my way in at night just to see what it is
#22
Lyichir
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Descending into Protodermis
Posted Jan 14 2013 - 08:18 AM
what did they mean about the jay that takes the three ninjas into one!
Guess that means I'm not the only one confused by this.
I assume it's one of those minifigures which have three different faces on one head.
Um... no minifig has THREE faces on one head. I think it just referred to the extra weapons packed with him. Perhaps Jay ZX's weapon along with the Nunchuks of Lightning from Jay DX and the spear from NRG Jay? It would have helped if the person posting this had shared a picture.
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#23
Gatanui
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Posted Jan 14 2013 - 12:58 PM
I'm confused about that Jay minifigure. Still, this story is heart-warming and simply great. Shows me it wasn't a mistake to remain a fan of LEGO over these years.
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