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Customer Service Customer service is the provision of service or aid to customers before, during and after a purchase. Chapter one: A new Job. Tanma rolled over in bed as an alarm clock next to him blared, signaling the start of a not-so beautiful day. Tanma punched the clock, attempting to get it to stop its noise, but it appeared previous button mashing prevented the machine from stopping the noise. “You wanna play that way?” Tanma found himself saying, yawning afterwards. He ripped his bedding off of himself in anger, and tossed his legs over the side of the bed to get into a sitting position. He then glared at the alarm clock next to him, blaring and yelling; Tanma reached over, and picked the machine up, yanking its cord out of the wall, and effectively ending the horrible noise. Yes, today was going to be a very peaceful one. ~~~ Tanma walked down the sidewalk of a street named Makuta, cars populated the road, so walking there was not an option. Sadly, mobs or people populated the sidewalks, so walking was very little of an option there. Tanma, already angry from his event with the alarm clock, and the toaster, and the sink, broke free from the mob, and ran into the road. Thankfully, the traffic on the road was so packed; he had to squeeze between cars to get through. As the traffic slowly inched forward, Tanma ran down the open middle of the road, making his way towards his destination; Brickmart. “Okay… just a few more blocks, and I should be there,” the green Matoran said to himself, slipping out of the traffic-plagued road, and back onto a clearer sidewalk. Tanma could see the building in sight, his job interview awaited; he quickly ran the questions on the entry form through his mind, coming up with answers for each question over and over again. “Okay, you can do this, Tanma,” the Matoran told himself. ~~~ “You’re hired. Baggage boy,” the Matoran (who seemed rather annoyed) behind the counter said. Tanma was confused, he looked at the Matoran, “What? But, I didn’t even fill out the application yet! I haven’t even met the manager, or gotten myself familiarized with the store even,” the Matoran of light complained. “Alright, kid, since I’m a nice person, and I care about people,” the Matoran behind the counter said in his usual low tone of voice, “I’m going to explain to you how things work here, and it can all be explained in one, simple word; dysfunctional.” Tanma’s face remained contorted with confusion, “Dys… functional?” he asked, and the other Matoran nodded, “That’s what this place is, and currently, your pay is seven widgets an hour. Darn that minimum wage, we would cut pay so hard if that didn’t exist,” the Matoran said, leaving Tanma shocked, and still confused. “Well what are you waiting for, a raise? Go get to work, baggage boy,” the Matoran (who will now be named Henry) said with what Tanma guessed was a laugh. Tanma was given (or thrown, is more the word) his work cloths, which consisted of nothing more than a blue store apron, with a badge that read ‘Worker’. Tanma sighed for the third time that day, as he put on the apron, and walked over one of the seven bagging areas (number seven to be exact). With a dull mindset, and slow pace, the depressed Matoran began to bag groceries that came his way. ~~~ Tanma continued to bag food products, including the occasional toy or DVD that was mixed in with said food. He picked up a loaf of bread lazily, stuffing it into a bag neatly, followed by another, and then other light food products such as hot dog buns and other foods that were packaged in bags of plastic. The Toa operating the cash register next to him poked Tanma, causing the Matoran to react. Tanma started, turning to look at the Toa who poked him, “What was that for?” he asked the rather short black Toa. “Heh, you’re new here, don’t mind me, I just had to make sure you weren’t some kind of drone from the Order or something,” the Toa said with a slight smile. But, wait, what? How did this Toa know about the Order of Mata Nui? Tanma shrugged the thought off as he spoke to the Toa, “Well, I’m not, but please don’t poke me anymore,” he said, turning back to his job. As he carried on, the black Toa waited until a low point in activity struck the store, fewer customers came to their lane, and the Toa was able to talk to his new baggage boy for once. “I’m Lyke,” the Toa said, extending his hand to shake Tanma’s. The Matoran shook Lyke’s hand, “I’m Tanma,” he said, looking around the store for any coming customers. Lyke spoke again when none arrived, “I think you’ll like it here, even if it is a little out of shape,” the Toa said, turning to a customer. Tanma shrugged, “Maybe…” he said, as he began to bag the customer’s items. ~~~ Tanma rubbed his eyes, yawning as he did so, he turned to Lyke, “I’m going home now, my shift is long over anyway,” he said, and Lyke nodded, “A’ight, see you tomorrow, Tanma.” The green Matoran stumbled over to where he was apparently ‘hired’, speaking to Henry, “I’m going home now…” he said, handing in his work ‘clothing’. Henry half nodded, paying more attention to a screen than Tanma, the green Matoran then left the store, walking back towards his apartment. It was a letdown to him, he had been expecting better from the store, better staff, cleaner store, he would have liked to become a stocker or maybe even one of the people who unloaded the goods from the trucks; but instead, he had been left to be a baggage boy. The green Matoran of light went back home, tired, and disheartened by his experience at Brickmart. He doubted the next day at work would be any better. -End Word Count - 991 Alrighty then, this is kind of a test of sorts, just to see what you all think of the idea. I know its short, and I know there isn’t much to it, but consider this a prologue. The next chapter won’t be as boring, I promise. -Skar
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Customer Service Above is the link to my newest comedy, Customer Service. It follows Tanma, the Matoran of Light, as he works at Brickmart (a general store in the Bionicle universe) It is not set in the Bionicle universe exactly, more like a real world adaption, with some of the characters from the Bionicle universe. So far it has one chapter, but the second is in the works as the entry becomes published. -Skar
