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Lego Elsa and Anna


Scather

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So I'm in bit of a tight spot. I bought Elsa's Sparkling Ice Castle for my girlfriend's birthday and it looked factory sealed. She's a Disney Princess fan and I love Lego, so it was a mix of our worlds. We open it today and somebody had gone in and stolen the Elsa and Anna figures. I saw the prices online on ebay and the prices are pretty crazy. I was hoping anybody on here might be able to sell them to me for a pretty good price. She was really looking forward to the figures, so if anybody could help me out, I'd really appreciate it!

Edited by Scather
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If there was a problem with the set at purchase, you can go onto the LEGO website and request a replacement. I did it years ago when my brother's Ehlek came without the claws, and all you have to do is say that the parts or figures in question were not in the box on purchase. 

 

Alternatively, if the box had already been opened at the store, your best bet would be take it back, explain to customer service what happened, and they should let you exchange it for a box that hasn't been opened.

 

Hope one of those options works out for you! :)

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