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Issue Information

  • #000202

  • Suggestion

Locked 

Photo

Updating the Member Registration Process

Posted by Black Six on Jun 16 2013 - 06:32 PM

Currently the member registration process goes something like this:
  • Potential member registers for the site
  • They receive an email and have to validate their address
  • At some point, I go and approve their account
  • They have to make five posts and wait for each one to be approved
  • Finally, they're a full member
With the reduced activity on BZP these days, this number of steps is probably unnecessary and likely confusing. So the question is - where do you think we can cut out steps and streamline the process? I have some ideas of my own, but wanted to get some input from you guys.


~Shockwave~
Jun 16 2013 06:38 PM
Hm... Maybe the approving of the account? with membership being what it is, I think that might be able to go. Maybe the approved posts as well. But the others a somewhat of a necessity.  

I think step 3 is unnecessary anymore.

Step four isn't really needed. Maybe we could have one of those nifty "type phrase to prove you aren't a robot" things instead. Most forums use them these days.
 
...Or do we use them?


-Windrider-
Jun 16 2013 07:11 PM
I agree with Shockwave and Meiko. Manual approval has an outdated air and seems not only to be unnecessary, but a hassle for both the registering member and the administration as well.
 
I am not sure of the risk involved with altering step four, the counted post requirement. Lowering it to five was an excellent move and, knock on wood, has not had consequences. Lowering it further might be plausible. Three posts seems like a good number. I'm assuming Invision is a bum and there is no way to have New Members moved after x posts period, counted and uncounted?

I'm assuming Invision is a bum and there is no way to have New Members moved after x posts period, counted and uncounted?

It actually used to work like that but they changed it so the posts have to be approved first. That makes sense if you ask me, because if you're trying to watch for bots or spammers, they could join, go on a posting spree, and suddenly their posts would become visible after they made five, before a staff member had even seen them.


~Shockwave~
Jun 16 2013 08:37 PM

Step four isn't really needed. Maybe we could have one of those nifty "type phrase to prove you aren't a robot" things instead. Most forums use them these days.
 
...Or do we use them?

As much as I hate those things, I think that may be a good option.


Princess Grr
Jun 16 2013 08:59 PM
Are steps 3 and 4 necessary?  Most recent attacks seems more interested in getting into restricted areas rather than spamming and the like.  Though I suppose I understand wanting to keep a step in place to discourage spam attacks from cropping up again.

Removing step three and adding a CAPTCHA to the registration page seems like the best move to me, as well as perhaps lowering the approved post count to three or so.  Having the first few posts be approved does help avoid cases like someone joining and immediately trying to post in a years-old thread or otherwise completely missing the rules, and usually things don't seem to sit around in the queue all that often.


Dual Matrix
Jun 17 2013 12:24 AM
Ste three can just be removed IMP(And maybe put a chapta in place.) Step four seems to work well, hower, one should make it very clear that this is only for the first five posts, and that they will be approved if they are right. I remember myself almost leaving saying, "this forum sucks, it can not display my posts properly." And then I figured posts needed to be approved, and I was like "Ah my posts will never display emmidiately" That untill I realised it was only for 5 posts. So yeah, make that one more clear.

Step 3 just needs to go. It's just a bunch of additional work to add onto the staff's plate, and it's not very modern in concept. For Step 4, is there a way to make it so that every time a certain user posts, a moderator will be notified about it? Instead of approving a new member's first five posts, the staff would be notified of them. This way, there is no confusion involved (like Dual Matrix already stated), and new members don't feel isolated or scared.
 
-Rez

As most or all of you have already said, I agree the manual approval process needs to go. A CAPTCHA form when registering seems like a good idea, too. I'm not too sure about getting rid of New Member posts having to be approved, though, if only because that makes the Forum Mentor team kind of useless. :P In all seriousness, though, that's obviously not an argument but the number of posts to approve every once in a while is quite low. Unless activity suddenly starts radically increasing, I think the workload is fine and we can keep that.

-Gata Posted Image


As most or all of you have already said, I agree the manual approval process needs to go. A CAPTCHA form when registering seems like a good idea, too. I'm not too sure about getting rid of New Member posts having to be approved, though, if only because that makes the Forum Mentor team kind of useless. :P In all seriousness, though, that's obviously not an argument but the number of posts to approve every once in a while is quite low. Unless activity suddenly starts radically increasing, I think the workload is fine and we can keep that.

-Gata Posted Image

 
How about leaving the approval process strictly to the forum mentor team? That would give you guys a specific duty besides PMing members about violations. :P I saw your post in the other tracker ticket. (This is actually a legitimate suggestion, by the way. The ":P" doesn't imply that it's a joke.)
 
-Rez
 
EDIT: And by the way, when I said "moderator" in my previous suggestion, I meant to say "staff". That would mean the forum mentors would get notified too.

Edited by Reznas, Jun 17 2013 - 08:53 AM.


For the record, we already have a Captcha as well as a custom question members have to answer in order to successfully join.


Ricardo Mason
Jun 20 2013 10:57 PM
Step three I believe is out dated. I suggest an automated approval system, if you can obtain it.


The Malicious Phantom
Jul 02 2013 11:03 AM
So, these are the steps for membership:
  • Potential member registers for the site
  • They receive an email and have to validate their address
  • At some point, I go and approve their account
  • They have to make five posts and wait for each one to be approved
  • Finally, they're a full member
I believe that number three is unnecesarry. But it does prevent people from creating multiple accounts.
 
I believe that the "5 posts" rule should be modified to "Make one post in a forum to gain full access to that forum" (with the exception of Bionilug)


-Windrider-
Jul 02 2013 12:11 PM

I believe that the "5 posts" rule should be modified to "Make one post in a forum to gain full access to that forum" (with the exception of Bionilug)

No but see I think the goal here is to make the process less restrictive, and that proposal would, if I understand correctly, require upwards of thirty posts in order to get moved into the Members group instead of the current five.
: (
 
Plus, I don't believe there is a way to have custom post approval requirements, as determined by the forums posted in, for each New Member.

Edited by -Windrider-, Jul 02 2013 - 12:16 PM.



Canis Lycaon
Jul 03 2013 03:31 PM
And Phantom, what do you mean by full access? What sort of access would I have prior to that? Take LEGO RPG. How would the system determine which of the topics I have access to? Wouldn't that be very unfair? One RPG would get tons of members, compared to a thinning out in others. That said, one RPG might become a gateway. People would join, and then not post again, so they would have access to the other RPGs.


The Malicious Phantom
Jul 04 2013 09:18 AM
I meant post in one of the topics in that general forum, not the subforums. And when their post gets approved by a moderator, they gain access to post in the entirety of the forum. With the exception of Q&A and Bionilug.
 
But, now that I looked at it from a different perspective, I see that it would present too many roadblocks for too many new users, which would most likely cause them to leave, which is not what we want. So, instead of five posts, can we narrow it down to one? Or even three would be a major improvement.


Canis Lycaon
Jul 04 2013 10:42 AM
That doesn't answer my second question. What sort of access would one have before they make their first post in a forum?


The Malicious Phantom
Jul 04 2013 10:50 AM
They would have viewing and post-with-approval access.






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