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Issue Information

  • #000055

  • Issue

Issue Confirmations

  • Yes (3)No (1)
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Tracker Not Marking Project As Read

Posted by Colette Llyan on Nov 25 2012 - 02:48 PM

Every so often, when I read through all the issues in a certain project in the Tracker, I have to manually mark that project as read, despite having every single issue read. Usually it's only one project, like for this (The community) project; it marked it as having something unread, despite absolutely nothing being unread in the actual project when I personally look.

I find that only happens with the community project. Maybe because of how that particular project is set up?


Colette Llyan
Nov 25 2012 04:39 PM
I don't believe it's only the Community project; I've seen it happen with the Front Page and maybe the Forum projects, too, unless my memory's going on me again. =/

/EDIT: It's happened twice to only the Community project recently, though; both times involving existing issues being posted in, seemingly. =/

Edited by BZP Blade, Nov 25 2012 - 07:42 PM.


The Community Project will be considered unread if any of the subprojects have unread issues.


Colette Llyan
Nov 25 2012 08:24 PM
That's the problem, though; all three projects are unread, at the time that it shows it still read. They're all grey too, which confirms it. =/

There might be some invisible issues you can't actually read. ;)

-Gata Posted Image



Colette Llyan
Nov 26 2012 06:12 PM
That is indeed possible; although a little inconvenient. What's even odder is that there's nothing in the notifications that seems to indicate such a thing; unless it wouldn't show up there for some reason...

I get this too, except it has just recently happened to the Forums section in the Community section of the Tracker.

-Rez

Also, on a related note, the "Next Unread Issue" button can sometimes point to issues that don't "exist", either, as if there were things that were unread that I can't see.

It comes back with: "Sorry, we couldn't find that! There are no unread issues in this project."

When I said there might be tracker issues you can't see I implied that they do exist.

-Gata Posted Image



Colette Llyan
Nov 28 2012 10:15 AM
Are they pending issues, or is there a type of 'staff only' permission set now, for topics? I'm curious now, but if you're unable to explain, I understand.

There are certain tickets that are only visible by the staff, yes. It is possible that that is contributing to the issue, but I think not. From my experience, if there is only an unread staff issue, the project will be indicated as read. This tells me that those statuses don't count towards overall project status.


Colette Llyan
Nov 28 2012 11:17 AM
Well, as of right at this moment, there are no unread issues in either the Front Page or the Community projects, however, it's still marking it as if there are things still unread.

Since there are staff-only tickets up, it's certainly possible that's the problem, but if it's supposed to mark the project as read even if it's just staff-only, then that doesn't make much sense...


Colette Llyan
Sep 17 2014 10:19 PM
Seems to work properly now, for an update.


-Windrider-
Sep 18 2014 12:42 PM

Let's call this one done!



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