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I Broke A World Record


Planetperson

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Monday, October 23, 2006

At least I think I broke a world record. I'm talking about lateness in receiving the Lego mag. That's right -- it is the 23rd of the next month, and I have have just now finally, finally received my Brickmaster magazine. I've always gotten my Lego magazine on the late side, and I've tolerated that. But this is totally ridiculous! What's happening over there at Lego!? Come on, the new comic made it on Bionicle.com over a week before I received my own in print! And you know how slow the comics section over there updates.

Okay, a week before last Friday (I think Friday -- it's been so long, I can't really remember), which was the thirteenth, I called Lego customer service asking what the heck was going on. It turned out that they had never even bothered to ship it! And it's not like it's kind of okay because it's a totally free magazine -- I'm actually paying for Brickmaster. That ticked me off, but they made sure my magazine got shipped right away. At that point, all I had to was wait for it to come. So wait is what I did. About three days after the call, I got a shipment notification e-mail. Pretty late shipment, but at least I knew it was on its way. I waited more. Usually, the time it takes for something to get from Enfield, CT is no more than six days. This time, I waited about twelve days. Today I was planning to give LCS another ring when I finally got a certain yellow envelope from Enfield, CT on the mail table. I opened it. Yes, all there: magazine, comic, brand new set...

Brand new set...hmmm...Mini Jedi Starfighter. Again. Brand new set, eh? *slaps forehead*

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Yeah, Lego's customer service is horrible now. Here is what happened to me (Please note I just got it from my blog, cause I'm to lazy to type it up):

 

Last year when we resubscribed the lady who resubscribed us, started us at October! I lost one Magazine and one set! I'm still furious over this cause Customer Service at Lego has gone downhill. They don't know whats going on. Then apparently today, the person resubscribing us doesn't know what is going on and HANGS UP! We had to call them again, and talk to a manager. Plus, I won't even be able to get the magazine that I missed now, the September/October issue.

 

And I know that other people have also had some bad experiances now. which saddens me. They had some of the best until last year. Not anymore though.

 

Kohaku

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I haven't even got my normal magazine (I had to resubscribe, and I guess it never got through). As for my Brickmaster, it ended a whole magazine earlier than it should have! At least you eventually got yours.

 

And then there was that time where my Brimckmaster didn't come in for a month and a half later than it should have, half torn up and all. :(

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