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You Get What You Pay For

Toaraga

Entry posted by Toaraga

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Ever wonder why LEGO's prices seem so high? Well, wonder no more... or wonder until I give you a possible answer. Then do whatever you want with this information.

 

Anyway, when you purchase a LEGO item, you're not just purchasing that item, you're also paying for excellent customer service. Now I've seen numerous topics with letters and what-nots of people's experience with LEGO, and I can vouch that it has got to be one of the best companies I've had to deal with.

 

The times I've had to communicate with them, someone was quick to address my problem and provide a a solution. Sure it was something as simple as the comics and magazines, but the way things were handled still says a lot about them.

 

Now, I just need to get these broken pieces replaced... eventually. ^_^

 

©1984-2006 Toaraga EAM

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2 Comments

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Tufi Piyufi

I don't think sweettalking them will make them slip random rare and funky pieces into your next package. ;)

 

But seriously, they're some mighty grand people. Hard to find service like that elsewhere, I'll say.

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Queen of Noise

I don't think sweettalking them will make them slip random rare and funky pieces into your next package. ;)

Hey, all I did was ask if the Vahi would ever be available to the general public, and they gave me one for free.

 

Good luck with the broken pieces, though you don't need it--when I asked for a replacement part, they gave me three. ^_^

 

Lego really is the world leader in customer service.

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