First, credit to Wrack for linking me the site I got the thing in quotes from.

Anyway, last year I got a summer job at a tech support firm that hired at 13(they were a family-owned, non-unionized local business, and did stuff like that) and, after passing a test, got a job answering phones and helping step-by-step OS switchers and people with general problems. Unfortunately when I went back for that job this year, it turned out they got bought out by BestBuy for competing with Geeksquad.

It was calls like these that made the job so much more fun than just helping people with computers;

Me: “Thank you for calling *** Services, how may I help you?”

 

Customer: “I am an old man who does not understand anything about computers. Something is wrong… can you help me step by step?”

 

Me: “Yes, I can. First off I need to know somethings about your computer…”

 

(After about 5 minutes he hands the phone to his son who is a self-proclaimed computer software technician.)

 

Customer’s son: “Hey, this is ***. I know about computers so you can speak all the Internet jargon you want.”

 

Me: “Alright. First off, what web browser are you using?”

 

Customer’s son: “Well I am on Google, so Internet Explorer.”

 

Me: “… Sir?”

 

Customer: “Yeah, since I am on Google, I’m obviously using Internet Explorer.”

 

Me: “Can I speak with your father, sir?”

Edit; I found this one, which I think much more funny.(Fortunately I never got anyone this idiotic)

Me: “Thank you for calling ******, how can I help you?”

 

Customer: “I am in the back office and someone told me that we were supposed to be able to use wireless keyboards, so I cut the cable.”

 

Me: “You… cut the cable?”

 

Customer: “Yes, and now it doesn’t work.”

 

Me: “You cut the cable on your keyboard, and now it doesn’t work?”

 

Customer: “Yes”

 

Me: “You’re going to have to buy a new keyboard.”

 

Customer: “Why? I was told we could use wireless keyboards.”

 

Me: “That is not a wireless keyboard.”

 

Customer: “Yes it is.”

 

Me: “Just because you cut the cord does not make it wireless.”

 

Customer: “Can’t you just make it work?”

 

Me: “Does your phone have a cable?”

 

Customer: “Yes.”

 

Me: “If you cut it, do you think your phone will work?”

 

Customer: *line disconnects after 20 seconds of silence*

Huge thanks for linking me that site Wrack. =3