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Ethical Question


BCii

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My cousin and her husband-to-be, Dimitri, are borrowing my car for their honeymoon. In preparation (my car is an absolute beater, BTW: a 1988 Renault Chamade), I wandered into the local Tokmanni (just found out it was there - I'm still getting to know the neighbourhood since moving in on the 1st) and bought some essential motoring supplies and a pair of fuzzy red puppy-dog seat covers for my car. As I took the seat covers off the rack in the store, I had a twinge of conscience: HELLO, IMPULSE BUY MUCH? CAN YOU REALLY AFFORD THAT? The tag said something like 27 euros. Ai ai ai. But I resolutely ignored my better judgement and marched to the counter to pay. (This happens more often than I'd like to admit, although my spending control has much improved over time.) The cashier scanned the seat covers last, and I caught a glimpse of the scanned price on the display: 2.00. That's two euros, not twenty-seven. That raised a flag; I knew it was the wrong price. Especially when she told me my total -- way lower than the estimate in my head for how much my purchases should have added up to. Still, I didn't bat an eye. After paying the erroneous sum, I walked out of the store with the goods as if nothing had gone wrong. Then, I purposely didn't look at my receipt for the black-on-white evidence until I was safely home.

 

My questions to you:

Does what I did count as stealing, or was it just a lucky error in my favour, to be accepted as a gift of fate?

Should I go back tomorrow, show them the receipt, and tell them what happened, or would that be going too far?

How would you act in this situation?

 

<o> <o>

 

P.S. I already have my own answers. This is just to see what you guys and gals think.

7 Comments


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We all know the "correct" answer is that you should go back. However, we are humans, and we won't always want to respond like that. Personally, I believe you should go back and fix it.
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I can't say what I would have done, but I can say what I think I would have liked to do in that situation.

 

I probably would have mentioned that the 2€ (first time I actually got to use that button!) was not the same as the one marked on the shelf.

 

But you never know if it was an error, or if it wasn't an error. Working in a retail store, there are plenty of times when customers bring things up to the desk, I scan them and they are marked down, just not as big a percentage. Even if it wasn't supposed to be marked down, I don't mark the item back up, hoping that karma takes effect. ;)

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Personally, I would have just lived on. A nice helping to my checkbook, and if they did in fact make an error, then they may find out about it by themselves.

 

Would that be ethical? Actually, no.

 

When playing an online RPG, should you find a glitch in the game that gives you a bonus, the right thing to do is report it and have it fixed. The idea is that if you exploit it, you're cheating. And being thanked after proving integrity is a very fulfillng feeling.

 

Thus, I can truthfully say I am just as flawed in ethical maturity as anyone else. ._.

 

~EW~

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I wouldn't do anything now. What happened has already happened and you can't change that. They may have messed up, but it is still their fault. I wouldn't consider it stealing at all, they gave you the price of 2 Euro and you paid just that. If another store was advertising it for 50 Euro would you tell them that you'd be willing to pay that price so they should charge you that much? I wouldn't.

 

And it may not have been an error. =\

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I find that it depends on where I am. If I'm in a small store and something comes up wrong I'll point it out. When it happened I was still given the lower price.

 

But if it happens to a big corporation, like a big multi-store retailer, I don't really care too much.

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Well, I went back to the store today. It turns out that the price I remembered was for the pair of seat covers to the left of the one I bought (a much cooler design). The price on the rack for the kiddie ones was actually 13 something, not 27. Apparently, the real price was the 2 € I paid -- the tag was simply out of date. That's what the sales associate said, anyway, although I find that hard to believe. They were really that desperate to get rid of the kiddie seat covers -- and then they forgot to even post the reduced price? Hm.

 

The sales guy (he looked younger than me) was surprised that I came to inform them of their (supposed) mistake in my favour. A rare occurrence, it would seem. :rolleyes: I guess it must be. That's just human nature for you.

 

<o> <o>

 

Ahhhhh, no bad karma! :D

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